Our refund policy

30-Day Money Back Guarantee

Simply Simone offers only the highest quality goods. If you are not satisfied with your purchase, simply return the item in its original, unused condition (including all original packaging and tags) within 30 days for a full refund, less shipping costs. If you have any questions or concerns regarding your order or our return policy, please contact us @347-221-0261 or email us @ customerservice@simplysimoneince.com. For international orders please contact us by email before returning the purchase.

Once we receive your order, we credit the appropriate account within 10-14 business days; we also send you an email to let you know the refund is complete.

No exchanges

Simply Simone Inc. strives to offer you great merchandise at the best possible value. In order to do so, we may not always carry large quantities or every size. Therefore, we unfortunately cannot process exchanges. If you would like a different item or size, please return your original merchandise and place a new order.

If you have any questions, we can also be contacted using the contact form below: